International Research Journal of Commerce , Arts and Science

 ( Online- ISSN 2319 - 9202 )     New DOI : 10.32804/CASIRJ

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CITIZEN ENGAGEMENT IN PUBLIC SERVICE DELIVERY IN JAMMU AND KASHMIR: AN ASSESSMENT OF ITS WORK AND LIMITATIONS

    1 Author(s):  BILAL AHMAD BHAT

Vol -  14, Issue- 12 ,         Page(s) : 136 - 143  (2023 ) DOI : https://doi.org/10.32804/CASIRJ

Abstract

Citizen engagement is the hallmark of participatory governance model. A well-functioning democracy requires an educated populace, a responsible government, and democratic procedures that are accessible to all citizens and take into account their valid concerns.

Govt. of Jammu & Kashmir (Go J&K). Back to Village – Governance at the doorstep, (Srinagar: Go J&K, 2019), p.4.
Quick, Kathryn S., and Martha S. Feldman. "Distinguishing participation and inclusion." Journal of planning education and research 31, no. 3 (2011): 272-290.

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