Performance evaluation is an essential element of performance management since it ensures that workers live up to the company's standards, despite it being a complex and contentious instrument. Recent research, on the other hand, has focused more on measuring performance than improving it. In the past decade, India's mobile industry has seen radical transformations. The conventional telephone is now a story, and the newest 5G goods have taken its position. Anyone living in the nation has access to the most advanced smartphones and telecom goods at reasonable prices. The number of companies contributing a wide range of goods has also grown rapidly in the market, presenting a retention problem. Employees generally liked having to complete performance appraisals, but more can be done to make the system more effective and gratifying, according to the study's results. The present system has a few shortcomings that restrict the efficacy of the assessment, and the organization lacks certain critical components required for a successful performance evaluation process.